Terms & Conditions

Welcome to Zoella. By accessing or using our website, you agree to the following terms and conditions:

  1. Use of Website

    • You agree to use our website only for lawful purposes and in compliance with all applicable laws and regulations.

  2. Products & Availability

    • We make every effort to ensure that product descriptions and images are accurate. However, slight variations in color or design may occur.

    • Availability of items may change without notice.

  3. Orders & Payments

    • All orders are subject to acceptance and availability.

    • Payment must be completed through the methods provided at checkout.

  4. Exchanges & Refunds

    • Our Exchange & Refund Policy applies to all purchases. Please review it carefully before placing your order.

  5. Customized Orders

    • Customized items require a down payment and are non-refundable, except in cases of production defects.

  6. Intellectual Property

    • All content on our website (logos, designs, images, and text) is the property of Zoella and cannot be reproduced without prior permission.

  7. Liability

    • Zoella is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  8. Amendments

    • We reserve the right to update or modify these terms at any time. Changes will be posted on our website.