Shipping Policy

At Zoella, we are committed to delivering your order quickly and securely. Please review our shipping policy below:

1. Processing Time

   • All orders are processed within 1–2 working days after confirmation.

   • During sales or seasonal demand, processing may take longer.

2. Delivery Timeline

   • Standard delivery within Egypt: 7–12 working days.

   • Delivery times may vary depending on your location, courier availability, and seasonal demand.

3. Shipping Fees

   • Shipping fees are calculated at checkout and are based on your delivery zone.

   • Any additional courier charges (if applicable) will be communicated in advance.

4. Order Tracking

   • Once your order has been dispatched, you will receive an email or SMS with your tracking details.

5. Responsibility

   • Zoella is not responsible for delays caused by the courier, incorrect addresses provided by the customer, or circumstances beyond our control (such as weather conditions or strikes).